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WHAT THEY'RE SAYING about Cross-Culture Communications!      “It is my pleasure to recommend Ms. Cooper to anyone who wishes to improve his or her ability to communicate in English, as well as to advance their position in the business world today.    “Susan Cooper’s greatest talent, and the one for which I am personally most grateful, has been her ability to correct my formerly heavy foreign accent. People with whom I communicate are perhaps even more grateful.”       David I. Kreimer, Ph.D.         President         Array BioScience Corp.      “I live in New York City, working as a sales representative for a big pharmaceutical company. It’s a challenging job in many ways, especially because you are dealing with highly professional and well-educated customers—doctors. For me, it is even more difficult as I am from Shanghai and English is my second language.    “About the same time I started my job, I began weekly sessions with Susan Cooper at Cross-Culture Communications, in order to improve my English communication skills. Every Friday night, I pick up the phone and talk with Susan, who does distance coaching from her offices in San Francisco. Susan has extraordinary ears. She can point out every subtle mistake or awkward usage, and help me get rid of old habits. Pronunciation, grammar, vocabulary, culture and so much more I’ve been learning from Susan. It’s amazing to see the progress day by day. And also it’s always enjoyable when doctors now ask me: ‘Were you born in the United States?’    "I have to say I've really enjoyed studying with Susan. She has opened a door for me. I realize that many things we discuss, especially the culture aspects, are so important for me to learn. Without her, it would probably take me years to even get a hint. I can’t thank her enough for that."       Stella Wang         Pharmaceutical Sales Specialist         AstraZeneca, International       “The foreign nationals in my company were overjoyed to have the opportunity of engaging Susan Cooper as a consultant and trainer. Susan was able to target our particular difficulties and design the program to our exact specifications.    “The investment that was made by the company was immediately rewarded in the enhanced communications skill of all the personnel taking the training, both within the organization and with external contacts.    “My colleagues and I very much appreciated Susan’s expert advice in regard to cultural adjustments and business practices. Married staff especially appreciated her counseling in regard to difficulties they were encountering settling their families into the new environment.”       Mike Tsoupko-Sitnikov, Ph.D.         Research Scientist         Geometrix, Inc.      “In regard to correcting my accent, I was very impressed that Susan’s methods, so well-explained and demonstrated and easy to follow, were so immediately effective! She helped me identify incorrect pronunciation I hadn’t even noticed, and guided me through simple exercises until I understood and could articulate the correct sound. The hard part was integrating what I learned into my natural patterns of speech and, in time, I accomplished this as well.    “Now that I have established my own company, I realize that the time and money invested in the personal coaching I did with Susan could not have been better spent. I can sincerely recommend Susan Cooper, lead consultant of Cross-Culture Communications. If you are crossing cultures to do business, working with Susan will enable you to perfect your communications skills, shape a confident new self-image, and put yourself in a much better position to accomplish your objectives.”       Alexandra D. Johnson         Managing Director         Yanas Points, Inc.      “At CIIS, we have an exceptionally diverse group of people from various international, cultural and ethnic backgrounds. Due to her extensive, and in many ways unique experience, Susan has always been able to bridge these differences graciously and diplomatically. She lived in China for several years and her knowledge of Asian culture has been especially beneficial in enhancing the East-West ambiance of the Institute.”       Joseph Subbiondo         President         California Institute of Integral Studies    “Working individually with Susan has been a huge boost to my overall career goals. She has been extremely sensitive in following my lead in regard to what I most wanted to accomplish—improving my spoken English and developing confidence as a woman in the world of international business.    “I learned a tremendous amount about American culture and the particular way I wished to fit in to it.”       Boqing Wang, Ph.D.         Senior Technical Consultant         Bio-Rad Laboratories        “I know Susan Cooper to be a talented, committed, trustworthy and responsible professional. Her wide-ranging experience in the field of international communications combined with her ability to appreciate the needs and objectives of individuals and organizations make her an excellent consultant. I can wholeheartedly recommend her work, her character and her discretion to those considering engaging the services of Cross-Culture Communications.”       Tom Wodetzki         Co-Chair         Mendocino Coast Alliance for Democracy [Complete, and more, testimonials available upon request.]